Avail

Demystifying The Avail Check-Up

Lilly

Members

The Care Centre is the central hub where you are connected to healthcare professionals and resources from Avail.

What is the Care Centre?

This article describes what a check-up is and how often you should complete one.

Check-Ups

Your privacy is very important to us. Find out how to control and share your data.

Who has access to my data? Learn about Avail Permissions.

Care Center

This article explains how the Avail Score is calculated

What is an Avail Score?

Find a balance between your day to day stressors and recovery based activities

What is my Balance Score?

What is their purpose, how are they scored, what do they mean etc.

How Are My Insights Scored?

History is a module in the Dashboard that displays fluctuation of your Avail score over time.

What is the History Dashboard?

Your dashboard contains an Emergency Crisis section that contains three options for you to reach out to support.

What is the Emergency Crisis on the dashboard?

Dashboard

What are Connections?

Add connections to share your health data and encourage one another.

How do I add a connection?

Start inviting close friends and family members as connections to set up your immediate circle of support.

Who should I invite as a connection?

How do I accept an invitation to connect?

Offer support and improve communication with our instant messenger.

Can I send messages to my connections?

Stay up to date with you connections through custom notifications

Can I get notified if one of my connections Avail Status changes?

Click the pulse icon to view a stream of updates from your connections

Can I see a feed of updates from my connections?

Stop sharing your health data with a contact and stop seeing their health updates in your Pulse

How do I remove a connection?

Connections

What is an Activity in Avail?

Learn the different categories of activities and examples of activities in each category

What are some examples of different types of activities?

Learn about ailments and how to track them

What are Ailments?

Resolve an ailment to remove the notification on your dashboard and view the start and end date in your Avail history

What does it mean to Recover from an Ailment?

What is a life event and how do I track one?

What are Life Events?

Edit and delete your activities, ailments and life events.

How do I edit or delete my events?

When my health status changes or I log an event, will it appear in my connection’s feed?

Can I keep events private?

Events

Find answers and get help from Intercom Support and Community Experts

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