Avail

The video chat feature allows Care providers to answer or start a video chats with a member of their organization.&nbsp;

Follow the steps below to start a video chat:

Ensure you're in the Providers tab.

Select the member you'd like to start or answer a video chat.

Tap the video icon at the top right.

Lastly, tap "Click to Start Video Chat".

1. Ensure you're in the Providers tab.
2. Tap "Messages".
3. Select the member you'd like to start or answer a video chat.
4. Tap the video icon at the top right.
5. Lastly, tap "Click to Start Video Chat".

Providers can start or answer video chats directly within the Avail application, this document will walk you through the process

How does the video chat work?

Find answers and get help from Intercom Support and Community Experts